Course Grade Grievance
If a student receives a final course grade that he/she believes is incorrect, the matter should first be discussed with the instructor. Direct communication between the student and the instructor may clear up any misunderstanding.
In order to clarify any questions about a grade or grading practices, a student should use the following procedures. The entire process must be completed by mid-term of the following semester.
- Discuss the final grade with the appropriate instructor;
- If the student is not satisfied with the instructor's explanation of how the grade was determined, the student shall submit a written appeal to the appropriate Dean of Academic Affairs by the third week of the semester following the issuance of the grade. The student's appeal must be signed and dated. The appropriate Dean of Academic Affairs will review the syllabus and how the final grade was determined and will respond to the student in writing within five (5) business days;
If the student is not satisfied with the decision of the Dean of Academic Affairs, the student may direct an appeal to the Vice President of Academic Affairs. The student's appeal must be written, signed, and dated. The Vice President of Academic Affairs will review the syllabus and how the final grade was determined and will respond to the student in writing within five (5) business days. The decision of the Vice President of Academic Affairs is final.
Students taking an online class who live in a state other than Georgia
Southeastern Technical College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. If a resolution is not reached at the institution level, or if you believe that the nature of the complaint or its impact on the system as a whole warrants an immediate review by the Technical College System of Georgia (TCSG) administration, please contact TCSG Student Affairs at firstname.lastname@example.org or complete the following complaint form which can be found at https://tcsg.edu/about-tcsg/system-office-services/office-of-technical-education/program-integrity-complaint-form/. Students residing outside of the State of Georgia who are taking an online course may also file a complaint with an agency located in their State.